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Terms & Conditions

Customer Information

Website owner details

  • Owner:  Quantum Flow - a brand of Lumred S.L.

  • Tax / Company ID:  B42961987

  • Registered address: Carretera Circumval·laci 15, 17834 Porqueres, Girona, Spain

  • Email: info@lumred.com

  • Phone: +34647480462

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Use of the website
By accessing and using this website, you agree to these Terms and Conditions.

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Ordering process
Products can be purchased by adding them to your cart and completing the checkout process. A contract is formed once we send you an order confirmation email.

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Prices and payment
All prices are listed in euros (€) and include applicable taxes unless stated otherwise. Accepted payment methods are specified during checkout.

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Product availability
If a purchased product is unavailable, we will inform you and offer an alternative product of similar value or a full refund

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Shipping and returns
Full details on shipping costs, delivery times, and returns can be found in our Shipping & Return Policy.

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Guarantees
All products are covered by the legal guarantee of conformity in accordance with applicable consumer protection law

Member Area – Code of Conduct

To maintain a respectful and constructive environment in our members’ area, all registered users agree to:

  • Communicate respectfully and courteously in all comments and posts.

  • Avoid aggressive, offensive, discriminatory, hateful, or harassing language.

  • Not share content that infringes third-party rights or violates any law.

  • Not post spam, unsolicited advertising, or malicious links.

  • Respect the privacy of other members and not share their personal data without consent.

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Enforcement
We reserve the right to remove any content that violates this Code of Conduct and to suspend or terminate access to the members’ area temporarily or permanently.

References and Legal Provisions

You can review our related policies here:

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Applicable law
These Terms and Conditions are governed by Spanish and EU law relating to consumer rights and e-commerce.

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Jurisdiction
In the event of a dispute, the parties shall submit to the competent courts of Girona, unless otherwise required by law.

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